Graften / Compliance automation for MSPs
Compliance automation for MSPs: what to look for
Compliance automation tools such as Drata, Vanta, Secureframe, Sprinto and Graften all promise less manual evidence collection. For an MSP the questions that decide the choice are different from those of a single company.
Six questions to ask any vendor
- Is it built for many clients or one? Look for per-client connections, scores, reports and billing in one console, not separate accounts per customer.
- What happens to controls it cannot measure? A tool that counts missing evidence as a pass will flatter every client. Prefer one that reports not assessed and shows why.
- Which frameworks matter to your clients? For Australian clients that is usually the Essential Eight, SMB1001, ISO 27001 and, for regulated entities, APRA CPS 234. SOC 2 matters for software companies.
- Can clients see it? Branded portals and scheduled reports turn the data into a monthly service your clients can feel.
- Does it plug into how you already work? PSA, RMM and documentation integrations decide whether findings become tickets and billable work.
- Where is the data and who can touch it? For Australian clients, in-country hosting and read-only collection are reasonable expectations.
How the main options differ
| Option | Where it fits best |
|---|---|
| Graften | MSPs and MSSPs running posture reporting, Essential Eight, SMB1001 and insurance evidence across a client portfolio |
| Drata, Vanta, Secureframe, Sprinto and similar | A company preparing for its own SOC 2, ISO 27001 or similar audit. Some run partner programs for service providers. See Graften vs Drata |
| Spreadsheets and ad hoc tooling | One or two clients, until the second renewal cycle |
These are general descriptions based on public positioning. Check each vendor for current detail.
What Graften covers
- Essential Eight, SMB1001, APRA CPS 234, ISO 27001, NIST CSF, SOC 2 and more.
- Cyber insurance evidence and vCISO services.
- Clear pricing: from $599 AUD per month for up to 10 clients, with a 14-day trial and no credit card.
Frequently asked questions
What is compliance automation?
Software that collects evidence from your systems automatically, maps it to a framework's controls and keeps the result current, instead of a person assembling it by hand before each audit.
Can one tool cover every client?
It can cover most. Clients with a specific audit requirement, such as a SOC 2 report, may need a dedicated platform alongside it.